Privacy Policy

Our Commitment

Your trust matters to us. We only collect and use the information necessary to provide our call answering and appointment booking service. We do not sell your data or use it for advertising.

What We Collect

Depending on how you use the service, we may collect:

• Business information you provide (such as your business name, phone number, email address, service area, business hours, and appointment availability).
• Caller information collected during calls, including names, phone numbers, appliance details, appointment requests, and other information shared by callers.
• Call transcripts, AI-generated summaries, and appointment details.
• Information you send us when contacting support.

The public demo phone number on our website may also collect call information for demonstration purposes.

How We Use Your Information

We use the information we collect only to operate and improve the service, including:

• Answering inbound calls.
• Booking appointments.
• Delivering call summaries and appointment information.
• Providing customer support.
• Improving the reliability of the service.

We do not sell your data or your callers’ data.

We do not use your callers’ information for advertising or marketing.

Data Ownership

Your business and caller information belongs to you. We process and store this information only as necessary to provide the service.

Third-Party Services

We use trusted third-party providers to operate the service, such as cloud hosting, telephony, scheduling, email, and AI infrastructure providers. These providers may process information only as necessary to deliver the service.

Cookies and Analytics

Our website currently does not use advertising cookies or analytics cookies.

If this changes in the future, this Privacy Policy will be updated.

Data Deletion

You may request deletion of your business data at any time by contacting us at: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated effective date.

Contact

Questions about this Privacy Policy can be sent to: [email protected]